In my last post, I provided a quick overview of Natural Language Processing, the last of four main AI technologies which I elected to cover as it relates to an organization being able to optimize a customer’s connected experience in today’s digital world.
In this post, I will introduce a set of guiding principles of accessibility that put people at the center of the web design process and briefly discuss why they matter, then provide a quick overview of Perceivability – the first of the four principles which will be covered, including: what it is, how it can be applied as a web design practice, and why it matters in the context of optimizing a customer’s connected experience; then attempt to better understand the potential connected experience benefits through an example web design comparison. (Read more…)
Brendan Hukill 