How to Put People at the Center of the Web Design Process with Understandability

In my last post, I provided a quick overview of Operability. In this post, I will provide a quick overview of Understandability – the third of four guiding principles of accessibility which will be covered, including: what it is, how it can be applied as a web design practice, and why it matters in the context of optimizing a customer’s connected experience; then attempt to better understand how potential connected experience benefits can be achieved with a simple shift in focus. (Read more…)