Category Archives: Brendan’s Blog

In my last post, I provided a quick overview of Deep Learning, including what it is, how it works, and why it matters in the context of optimizing a customer’s connected experience, then attempt to better understand the potential connected experience benefits through some example applications. As referenced in my “What is AI?” post theContinue reading “What is Natural Language Processing, and how can it Help Organizations Connect with Customers?”

In my last post, I provided a high-level overview of some core AI concepts including a quick summary of four key types of AI, as part of the overall effort to optimize a customer’s connected experience. The four types of AI mentioned included: Machine Learning (which was already covered in my second post), Deep Learning,Continue reading “What is Deep Learning, and how can it Help Organizations Connect with Customers?”

In my last post, I pointed out that today’s organizations remain one foot-in and one foot-out (“Risk averse“) with AI adoption, in an effort to move their customer experience strategies forward towards achieving better connectedness with customers. In this post, I will attempt to help you become further familiarized with some AI concepts, by armingContinue reading “What is AI, and how can it Help Organizations Connect with Customers?”

In my last post, I posed the question if marketing departments within most of today’s organizations are dialed into their customer’s content consumption, user experience, and/or service fulfillment requirements, like they think they are, and stated that organizations need help in adapting to the customer’s connected experience of today, in order to reach customers inContinue reading “Machine Learning, “The” Fuel that Enables Organizations to Drive their User Experiences Forward”

With content management complexities on the rise, companies are having a hard time tracking the what, when, how and relevance of their content on behalf of their end users. As a customer whom I once helped support once put it, “If you can’t find it, then you don’t own it.” If you think about thatContinue reading “How to Deliver a Best-Fit Connected Experience for Your Customer”

Hello, my name is Brendan Hukill, and I am an explorer of all things web, with a desire to discover and learn about new ways to create custom interfaces and designs which provide organizations with seamless front-end web services that enhance the user experience (UX). My primary objective, as a Web Design blogger, is toContinue reading “Introduction”